ISO 9001 is the International Standard for Quality Management Systems (QMS).

It provides your company with a set of principles that ensure a common sense approach to the management of your business active ties to consistently achieve customer satisfaction.

WHO IS ISO 9001 APPLICABLE TO & WHAT ARE ITS PRINCIPLES ?

Any organization can benefit from implementing ISO 9001 as its requirements are underpinned by eight management principles:

A customer focused organization Leadership

The involvement of people Ensuring a process approach

A systematic approach to management A factual approach to decision making Mutually beneficial supplier relations Continuous improvement

WHAT ARE THE BENEFITS OF REGISTRATION ?

Customer satisfaction – through delivery of products that consistently meet customer requirements Reduced operating costs – through continual improvement of processes and resulting operational efficiencies Improved stakeholder relationships

–  including staff, customers and suppliers Legal compliance – by understanding how statutory and regulatory requirements impact on the organization and its customers.

Improved risk management – through greater consistency and traceability of products and services Proven business credentials – through independent verification against recognized standards