ISO 9001 is the International Standard for Quality Management Systems (QMS).
It provides your company with a set of principles that ensure a common sense approach to the management of your business active ties to consistently achieve customer satisfaction.
WHO IS ISO 9001 APPLICABLE TO & WHAT ARE ITS PRINCIPLES ?
Any organization can benefit from implementing ISO 9001 as its requirements are underpinned by eight management principles:
A customer focused organization Leadership
The involvement of people Ensuring a process approach
A systematic approach to management A factual approach to decision making Mutually beneficial supplier relations Continuous improvement
WHAT ARE THE BENEFITS OF REGISTRATION ?
Customer satisfaction – through delivery of products that consistently meet customer requirements Reduced operating costs – through continual improvement of processes and resulting operational efficiencies Improved stakeholder relationships
– including staff, customers and suppliers Legal compliance – by understanding how statutory and regulatory requirements impact on the organization and its customers.
Improved risk management – through greater consistency and traceability of products and services Proven business credentials – through independent verification against recognized standards